Privacy Policy
Privacy Policy
Kynergy International Inc. handles personal information received through inquiries, document requests, meetings, and business communications in accordance with applicable laws and guidelines.
This policy explains how we collect, use, share, and manage personal information in connection with our website, inquiry forms, email communications, business-card exchanges, and meetings.
Effective: June 28, 2026 / Last updated: July 19, 2026
1. Information We Collect
We may collect company name, individual name, department or title, address, phone number, email address, website URL, country or region, product category, inquiry details, and information provided in connection with meetings or transactions.
We may also collect access information, device and browser information, and cookies or similar technologies to understand website usage and improve the site and inquiry flow.
2. Purpose of Use
We use personal information within the scope necessary for the purposes disclosed at the time of collection and for the following purposes.
- Responding to inquiries, verifying identity, and making necessary contact
- Providing information about products, services, transaction terms, documents, and samples
- Business discussions, quotations, contracts, delivery, billing, payment, and transaction management
- Communication related to Japan market entry for overseas brands, sourcing and wholesale of overseas products, and U.S. market expansion for Japanese companies
- Improving services, improving the website, and analyzing inquiry trends
- Responding to legal requirements and preventing disputes or improper conduct
3. Third-Party Disclosure
We do not provide personal information to third parties without consent except where permitted or required by applicable laws, or where necessary to protect life, body, or property.
When collaboration with overseas manufacturers, potential sales partners, logistics, payment, legal, regulatory, or other professional partners requires sharing personal information, we handle such information within the necessary scope where permitted by law or with the individual’s consent.
4. Service Providers
We may entrust website operation, email delivery, system administration, document delivery, logistics, payment processing, and professional services to external service providers. We provide information only as necessary and require appropriate management.
5. International Transfers
In business involving overseas companies or partners, we may provide personal information to overseas businesses within the scope necessary for business execution where permitted by law or with the individual’s consent. We endeavor to confirm the recipient, purpose, and scope as appropriate.
6. Security Measures
We take necessary and appropriate security management measures to prevent leakage, loss, damage, and unauthorized access, including access control, information storage and disposal management, internal awareness, and review of external service providers.
7. Disclosure, Correction, and Suspension of Use
When we receive requests from the individual for disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party provision of retained personal data, we verify the requester's identity and respond within a reasonable scope in accordance with applicable laws.
8. Cookies
Our website uses Google Analytics 4 and Google reCAPTCHA v3 provided by Google LLC, and Microsoft Clarity provided by Microsoft Corporation, to understand website usage, improve display and inquiry flows, and prevent misuse. These services may use cookies or similar technologies and collect pages viewed, clicks, scrolling and other interaction data, device and browser information, and IP addresses. For Microsoft Clarity session recordings, we use settings that mask sensitive content such as form entries. Information may be processed on servers outside the visitor's country in accordance with each provider's privacy policy. Visitors can limit measurement through browser cookie settings, the Google Analytics Opt-out Browser Add-on, and the Microsoft Clarity opt-out page.
9. Changes to This Policy
We may change this policy as necessary due to legal changes, service updates, or operational needs. Important changes will be announced on our website.
10. Contact
Kynergy International Inc.
7F Nihonbashi Daiei Building, 1-2-6 Nihonbashi Muromachi, Chuo-ku, Tokyo 103-0022, Japan
For inquiries regarding the handling of personal information or requests such as disclosure, please contact us at the above contact point.